Privacy Policy

Here at Medorra Partnership, we are committed to respecting the privacy and security of all users and visitors to www.medorra.ie. This policy sets out the basis for which information collected about you by Medorra Partnership. By submitting your information and using our Website, you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy.This policy sets out how information about you is collected and used Medorra Partnership strictly in accordance with all current data protection laws, including the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

For the purpose of the EU2016/679 General Data Protection Regulation (GDPR), the data controller is Medorra Partnership, Foxford Road, Ballina, Co.Mayo. For any privacy queries please contact [email protected]

The personal data you share with us will only be used for the specified purposes documented below and will never be shared with any third party.

Where we use the terms “we” “us” “our” we are specifically referring to Medorra Partnership.

From time to time this Privacy and Cookie Policy may change. We recommend that you check this page each time your visit or submit personal information to us.

INFORMATION WE COLLECT ABOUT YOU

When you use our website (Browsing or purchasing), engage with us on Social Media, participate in Competitions, contact our customer care teams, We may collect and process the following personal information about you:

– Information that you submit at the checkout, subscribing to any marketing material, contacting our customer care team or entering a competition.

-Information collected may include name, billing and delivery addresses, credit, debit card details email address and phone number. This information will be used to help to answer your queries, to process your order or to allow you to participate in competitions or to send your marketing material which we think is relevant or interesting to you.

-Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data. We will also use your Internet Protocol (IP address) to collect traffic data. We will not use your IP address to identify you personally. This information may be used to present the website in the most effective manner for your browser or to administer the website and improve our services to you.

– Engaging with Medorra.ie content including “likes”, “retweets”, “reposts”, “shares”, may allow us to interact with you or access your accounts on social media. It may also involve you submitting a photo or video of you. We would encourage you to check the terms and conditions of the social media providers.

The nature of how we process your personal information will differ depending on purpose. If you have subscribed to Marketing updates, your personal data can be withdrawn at any stage. Your data will be used to process your order. We will only pass on your personal information to third parties to facilitate delivery of your order ( e.g. name and address and telephone number to distribution carriers). We share personal information with three separate third parties in order to complete your transaction:

Our eCommerce Platform Provider. We pass along information so that they may process card transactions, screen for fraud, and conduct other activities integral to running a website. In addressing fraud prevention, we may disclose your address details to them to check against various Fraud Prevention Schemes

Our Carriers. We pass along your information to our carriers so that they may deliver your order to you.

Transaction Partners: We have a relationship with PayPal and Stripe and will send information to them for payment processing if you select that option during Checkout.

STORING THE PERSONAL DATA WE COLLECT

We take all steps necessary to ensure that information we collect is kept secure, confidential and stored on servers, hidden behind firewalls and always password protected.

We use the latest in Secure Server Technology ( SSL) to protect your data to the highest standards.

Data that we collect from you may be stored at a destination outside the European Economic Area. Please be assured that it will only processed by staff operating for Medorra Partnership. By submitting your data online  you are agreeing to this transfer, storing or processing of your personal details.

Privacy Statements of the Companies we work with 

Mailchimp: https://mailchimp.com/legal/privacy

Facebook: https://www.facebook.com/policy.php

Stripe: https://stripe.com/en-ie/legal

Paypal: https://www.paypal.com/ie/webapps/mpp/ua/useragreement-full

MARKETING PREFERENCE DATA

If you have subscribed to receive Marketing from medorra.ie, we will use your details to send you updates on products and services which we deem most relevant to you. You have the right to ask us not to process your personal details for such purposes and you can change your mind and ‘ opt out’ of receiving marketing updates at any time.

Simply ‘unsubscribe’ at the bottom of any email which you receive.

SALE OF THE BUSINESS

In the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company, we reserve the right to transfer information (including your personal data) to a third party provided that the third party agrees to adhere to the terms of the Policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

COOKIES

Cookies are files stored on your computer when you visit certain web pages. Medorra.ie uses cookies to keep track of what you have in your basket, and to remember you when you return to our site.

We don’t store personally identifiable information such as credit card details in cookies we create. We use information gathered from cookies to make medorra.ie better for you.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. 

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.